We arrived in Cusco knowing that there was a lot of things to do and see so we went straight to the travel agencies to get the low down. Vertigo Travel was the first agency we went into and were by far the best. Jamie was really helpful and rather than give us a leaflet with all the various bits of infomation on, he took the time and talked us through the details. We really felt he knew the itinery whereas the rest of the agencies didnt. Also, their trip was by far the cheapest in town however this didnt mean it lacked anything infact, we thought it was really good value for money. We spent the 3 days by Lake Sandoval in Tambopata. Unlike other agencies, we actually stayed by the lake for both nights and therefore could spend as long as we wanted seeing what wildlife there was in and around the lake - A lot of other companies just come and go to the lake for one afternoon. The lodge itself was basic but still really nice considering you're in the Amazon. Comfy beds, mosquito nets, working showers and toilets, a communal area where you would eat and chill in the hammocks. The threemeals a day was cooked fresh everyday by the family that lived there, i really enjoyed the food - authentic Peruvian food. As with most trips like this, the guide can make or break the trip. Our guide Marco MADE our trip. He spoke great English, worked tirelessly to spot the surrounding wildlife and was incredibly knowledgable about the area, the wildlife and the jungle.
While in Peru, my friends and I used Vertigo to book trips to Lake Titicaca, Manu National Park (5 day tour), Rainbow Mountain, and the Salkantay Trek (5 day trek). All of our trips were phenomenal! We kept coming back because Vertigo was consistently the best travel agency that we had used. They were always very up front and honest, there were no hidden costs, and they make very clear what things are included, what to bring on the trips, etc. The guides and companies that they worked with were always very professional, and we had an amazing time on all of our trips. The food was also incredible on all of the overnight trips that we took. Manu and Salkantay were hands-down two of the most incredible things I have ever done, and Vertigo made it all possible! They helped with all the questions we had, and were always so polite and courteous. Jaime is so helpful and very easy to work with--an excellent all-around business!
Normally we do tours like this on our own. But we decided to do Machu Picchu with an agency, so that we can relax a little bit. Well, it was more stressfull than if we've done the tour alone and even ruined a part of our day at MP. The problems started when we went to the office early in the morning where we we were asked to wait to get picked up. We waited for 30 minutes in front of a closed office and no driver picked us up. We then called the owner who showed up 10 minutes later, telling us, the driver is on his way. He talked to other clients first and then we heard him calling a taxi for us, so we think he forgot to tell someone to pick us up. The driver drove us to another part of the city, where we had to change the taxi. In this other taxi another guy drove with us, who was not going to MP and payed the driver later outside of the car. The drive to Ollantaytambo was horrible, because the driver cut curves and took over other cars in really dangerous situations. I was really scared the whole trip!